View Full Version : Call Center Bloopers
Call Center Bloopers
Telesales agent getting the customer's credit card info:
Agent: Can I have your expiration date, sir?
Customer: My what?!!
------------ --------- --------- --------- --------- ------
Telesales agent giving promo spiels:
Agent: You called at the right time, ma'am. We have a lot of freebies to give away, such as free installation, free equipment, and free DVD player. That's a great offer, di ba?
Customer: huh?!
------------ --------- --------- --------- --------- -
Agent verifying info from the customer:
Agent: Is that a P for Ping-Pong?
Customer: No, it's B.
Agent: Oh, B, like Bing-Bong...
------------ --------- --------- --------- --------- -------
Customer trying to return a defective product:
Customer: I need to return this defective sauna belt that you delivered yesterday.
Agent: For that concern, you can call our customer service at www.picustomerservi ce.com.
Customer: Call where??!!
------------ --------- --------- --------- --------
Agent answering a call:
Agent: Thank you for calling Dish Network Department, my name is Vince..... (sees that the number called by customer is for a different client-- a DirecTV dealer).
Customer: So, I called the wrong number then?
Agent: Let me transfer you to DirecTV please dont go.... (puts the customer on hold, and then)... Thank you for calling DirecTV Department, my name is Vince...
------------ --------- --------- --------- --------- ------
Agent wrapping up the sale:
Agent: Our INSTALLATORS will contact you within the next 24 hours to verify your installation schedules...
Customer: Uhm.... say what, now. Who's gonna call me?
Agent: The INSTALLATORS, sir.
------------ --------- --------- --------- --------- --------- --
Agent getting coupon code from customer:
Agent: Can I ask for the coupon code? It's a bunch of letters.
Customers: Like ABCs?
Agent: Yes.
Customer: Ok. ABCDEFG....
------------ --------- --------- --------- --------- --------
Agent giving the customer service web address:
Agent: It's P- as in Papa, I- as in India, C- as in costume, U- as in you, S- as in Sam, T- as in Tango, O.... Oscar...V- for Voy...
------------ --------- --------- --------- --------- --------- ----
Agent wrapping up the sale, trying to give the account info to customer:
Agent: I will now be giving you your account number and order confirmation number, do you have a PEN and BALLPEN with you?
------------ --------- --------- --------- --------- --------- ----
Agent trying to create urgency over the available promotion:
Agent: Are you sure you don't want to take advantage of me?
Customer: Say, what?
------------ --------- --------- --------- --------- --------- ----
Agent trying to upsell a warranty:
Agent: Here's an example: In California, a plane crashed into a customer's house, their dish was replaced, no questions asked!
------------ --------- --------- --------- --------- ------
Agent trying to upsell a TiVo to customer:
Agent: With a TiVo, you can do this and that, and you know, pretty much anything under the sun. Isn't that a great offer?
Customer: What?
------------ --------- --------- --------- --------- --------- --
Agent was asking the customer about the cost of his cable service:
Agent: How much are you paying with your current provider?
Customer: Well, I'm only paying $25.00 (--which is way cheaper than what the agent was offering)
Agent: (Surprised) Shet, magkano??!!
------------ --------- --------- --------- --------- ---
Agent getting customer's address:
Agent: Can I have your address, please?
Customer: It's twenyfurfif- ysavan newyaorkgh road (2457 New York Road)
Agent: Can you repeat that ulit?
------------ --------- --------- --------- --------- ---------
Agent asking the customer to be put on hold:
Tech Agent: Sir, Can I hold you for just a minute?
Customer: Sure, baby, go ahead!
------------ --------- --------- --------- --------- -------
Agent verifying correct spelling:
Agent: Is that a B as in boy, or a B as in Bravo?
Customer: ...uhmmm... how about B as in Boy?
------------ --------- --------- --------- --------- --------- --
Technical Agent giving customer support:
Agent: Is the ethernet cord connected?
Cust: Tha Hwhut??? (with Alabama accent)
Agent: Yung yellow cord kung nakakabit ba!
------------ --------- --------- --------- --------- --------- --
Agent from a local phone company entertaining a Visayan customer:
Customer: hillo! wala kasi yung bell ng pon namin??
Agent: Hindi naman po ba nabagsak yung phone?
Customer: Hende naman.
Agent: Kailan pa po ito nagsimula?
Customer: Ang alen?
Agent: Na hindi po nagri-ring yung phone?
Customer: Nagre-reng naman ah?!
Agent: Di ba sabi mo walang ring?
Customer: Hende! yong BELL! yong lestahan nong babayaran namin!!
Agent: aahhh... yung BILL?!
------------ --------- --------- --------- --------- -------
Technical Agent: To help you out with your concern, ma'am, let me just pull out my tool here, ok? (referring to a computer program used in call centers to address the customer's concerns)
Customer: Pull out your what now?
------------ --------- --------- --------- --------- ----
Tech Support: Okay, Bob, just type P on your keyboard?
Customer: What? Could you repeat that?
Tech Support: 'P' on your keyboard, Bob.
Customer: No way. I'm not going to do that.
------------ --------- --------- --------- --------- --------- -----
Agent: Sir, that is C for Cubao, Q for Quiapo.....
Customer: What is that?! I dont understand. I don't want to talk to you.
Agent: Who do you want to talk to?
Customer: I want to talk to the highest person.
Agent: My supervisor is not available as of the moment sir.
Customer: I said, I want to talk to the highest person.
Agent: Ok, you want to talk to the highest person?
Customer: Yes!
Agent: Do you want to talk to God?
Customer: what the f***! I'd rather talk to you.
------------ --------- --------- --------- --------- --------- ---
Irate Customer: F***k you!
Tech Support: Sir, we're not allowed to say "F***k you!" here...
------------ --------- --------- --------- --------- --------- -------
Agent: It's C as in CAT.
Customer: what?
Agent: C as in CAT. C-A-T as in meow meow...
------------ --------- --------- --------- --------- --------- --
Agent: Thank you for calling us, this is Candy, how may I help you?
Customer: What did you say your name was... Mandy?
Agent: No, sir, it's Candy.
Customer: Sorry, i can't hear ya... didja say Mandy?
Agent: It's Candy sir... Candy... as in Storck!
------------ --------- --------- --------- --------- --------- --
Agent: Alright, let me verify that... Was that a "G" as in golf?
Customer (with a different accent): NO! That was a "G" as! in GEBRA! (z as in zebra)
Oh, Gebra! like the one in the Goo?!
------------ --------- --------- --------- --------- -----
Agent: Yeah, sir....hello sir... are you there?
Customer: Yes, sorry. I'm still there.
------------ --------- --------- --------- --------- -
Agent: Ok, sir... do u have a PEN and a PENCIL ready?
Customer: What?!!
Agent: Oh, Im sorry, sir... i mean, do u have a PEN and a BALLPEN ready?
------------ --------- --------- --------- --------- --
Agent: I'd like to speak with Billy Thompson please?
Contact: He's not in. Would you like to leave a message in his voicemail?
Agent: Sure, SIGE..
------------ --------- -----
Tech support: We're going to perform a check disk to see if your hard drive has errors in it. Please type in C-H-K-D-S-K.
Customer: What is that again?
Tech Support: C-H-K-D-S-K. .. that is... C as in Charlie... H as in Harley... K as in Karly.. D as in Darley... S as in Sarley... and K as in Karly... got it?
Source: from Sulit forum
ctivnan
02/11/08, 10:06 PM
Language is simply the most amazing thing!!!!
:lol:
let me add to that, here are also some funnylines
1.I am a flexible and I am perseverance person (when asked to describe her personality)
2.I want to learn more English words. (when asked why he wanted to work in a call center). [Damn! Read the dictionary!]
3.Do you have any extra ordinary positions that I can take for granted (Roughly Translated: Meron po ba kayong ibang position na pwede ko'ng apply-an?)
4."Ten" (When asked to count from 1 to 40 to measure her articulation)
5."Kelan Po?" (When asked to count from 1 to 40 to measure her articulation)
6."I would choose IRATE CALLERS, Sir." (Answer to the question: If you will change the COLOR of the world, what would it be and why?)
7."I want to entertain and satisfy customers" (hmmm….interesting concept…so…what are you wearing right now?)
8."I want to expose myself to the customers." (Answer to why he wants to work in a call center") – Flasher ITO!
9."Is there an opening for a call center?" (Oh so you want to become a call center now huh?)
10."Hi. Good afternoon, my name is _____, and I'M a call center from the Philippines." (solohin ba)
11.Chocolates, boys with tongue pierce." (An applicants answer to the question: What are your weaknesses?"
12."I think Grade 3 and 4 students are very childish!" (Answer to the question: What do you think is the most difficult part of teaching Grade 3 and 4 students)
13."Haller???!!! ??? (knocks on the table) THE SALARY!" (Answer to Why do you want to work in a call center?)
14."I'm a married person, I have 2 children, the same boy"
15."It's a colorful world." (Describe the shirt you're wearing.)
16."It's a boomed industry." (So all agents are now dead, I guess)
17."I like to explore other people" (ay sus…maniac ka ano?)
18."I want to explore myself more." (Answer to why do you want to work in a call center. bagay sila ni #17...)
19."Hu u? How did you get my #? Text me back, huri. Send me load." (The audacity of an applicant can sometimes appall you.)
20."I was scheduled for an exam this morning….I wasn't able to make it…because I WAS TONSILITIS."
21."Hi Maam, do you have an opening." (Lokong to ah!)
22."I want to adventure into the graveyard…" (Langya, mahiilig ka sa patay!)
23."I would like to be a part of the graveyard…" (isa ka pa...thriller… thriller night)
24."Gd pm sir, im realy sri wen u call me I cnt hear clearly coz d raindrops of d rain is vry noisy. Rgrdng of wat u want 2 knw y u call me?" (A text message from an applicant)
25."Do you accept walking applicants?" (No, we prefer flying ones)
26.Interviewer: So you're an undergrad. What year are you in right now? Applicant: Oh I'm just here in the house. Interviewer: No, I asked you what year you're in. Applicant: Year? I'm 25 years old! ( Nagkakaintindihan tayo pare....)
27.Applicant: Agency ba to? Interviewer: No sir, head hunting firm. Applicant (turning to friend): Egg-hunting daw pare! (Happy Easter!)
28."In the middle of my study at Adamson, my father fortunately passed away." (FORTUNATELY? ??!!!)
29."Hello, i just want to inquire about the application resume that i planted in the computer..." (Ano ka, farmer?)
30."May inaantay ako na trabaho kaya gusto ko lang na may mapag LILIBINGAN." (Answer to the question "Why do you prefer a part-time job?" Tagalog na yun ha! Mahilig talaga kayo sa patay!)
neeruam
02/22/08, 09:26 PM
u made me laugh!
this is really funny.
sad though, this is all true.
i do hope that the government would act on this problem.
dorinnaliz
02/25/08, 01:40 AM
hahaha this is really funny.. cant wait to share this to my friends who work in a call center.
allen1109
02/25/08, 02:11 AM
lmao!!!
really funny.
you would have thought that those working in call centers would not make mistakes such as these.
:lol:
sbenosa
07/15/08, 07:50 PM
This cracked me up! LOL!
Hahahaahahahhahahahaha!
q_sharon
07/16/08, 10:45 AM
Call Center Bloopers
Telesales agent getting the customer's credit card info:
Agent: Can I have your expiration date, sir?
Customer: My what?!!
------------ --------- --------- --------- --------- ------
Telesales agent giving promo spiels:
Agent: You called at the right time, ma'am. We have a lot of freebies to give away, such as free installation, free equipment, and free DVD player. That's a great offer, di ba?
Customer: huh?!
------------ --------- --------- --------- --------- -
Agent verifying info from the customer:
Agent: Is that a P for Ping-Pong?
Customer: No, it's B.
Agent: Oh, B, like Bing-Bong...
------------ --------- --------- --------- --------- -------
Customer trying to return a defective product:
Customer: I need to return this defective sauna belt that you delivered yesterday.
Agent: For that concern, you can call our customer service at www.picustomerservi ce.com.
Customer: Call where??!!
------------ --------- --------- --------- --------
Agent answering a call:
Agent: Thank you for calling Dish Network Department, my name is Vince..... (sees that the number called by customer is for a different client-- a DirecTV dealer).
Customer: So, I called the wrong number then?
Agent: Let me transfer you to DirecTV please dont go.... (puts the customer on hold, and then)... Thank you for calling DirecTV Department, my name is Vince...
------------ --------- --------- --------- --------- ------
Agent wrapping up the sale:
Agent: Our INSTALLATORS will contact you within the next 24 hours to verify your installation schedules...
Customer: Uhm.... say what, now. Who's gonna call me?
Agent: The INSTALLATORS, sir.
------------ --------- --------- --------- --------- --------- --
Agent getting coupon code from customer:
Agent: Can I ask for the coupon code? It's a bunch of letters.
Customers: Like ABCs?
Agent: Yes.
Customer: Ok. ABCDEFG....
------------ --------- --------- --------- --------- --------
Agent giving the customer service web address:
Agent: It's P- as in Papa, I- as in India, C- as in costume, U- as in you, S- as in Sam, T- as in Tango, O.... Oscar...V- for Voy...
------------ --------- --------- --------- --------- --------- ----
Agent wrapping up the sale, trying to give the account info to customer:
Agent: I will now be giving you your account number and order confirmation number, do you have a PEN and BALLPEN with you?
------------ --------- --------- --------- --------- --------- ----
Agent trying to create urgency over the available promotion:
Agent: Are you sure you don't want to take advantage of me?
Customer: Say, what?
------------ --------- --------- --------- --------- --------- ----
Agent trying to upsell a warranty:
Agent: Here's an example: In California, a plane crashed into a customer's house, their dish was replaced, no questions asked!
------------ --------- --------- --------- --------- ------
Agent trying to upsell a TiVo to customer:
Agent: With a TiVo, you can do this and that, and you know, pretty much anything under the sun. Isn't that a great offer?
Customer: What?
------------ --------- --------- --------- --------- --------- --
Agent was asking the customer about the cost of his cable service:
Agent: How much are you paying with your current provider?
Customer: Well, I'm only paying $25.00 (--which is way cheaper than what the agent was offering)
Agent: (Surprised) Shet, magkano??!!
------------ --------- --------- --------- --------- ---
Agent getting customer's address:
Agent: Can I have your address, please?
Customer: It's twenyfurfif- ysavan newyaorkgh road (2457 New York Road)
Agent: Can you repeat that ulit?
------------ --------- --------- --------- --------- ---------
Agent asking the customer to be put on hold:
Tech Agent: Sir, Can I hold you for just a minute?
Customer: Sure, baby, go ahead!
------------ --------- --------- --------- --------- -------
Agent verifying correct spelling:
Agent: Is that a B as in boy, or a B as in Bravo?
Customer: ...uhmmm... how about B as in Boy?
------------ --------- --------- --------- --------- --------- --
Technical Agent giving customer support:
Agent: Is the ethernet cord connected?
Cust: Tha Hwhut??? (with Alabama accent)
Agent: Yung yellow cord kung nakakabit ba!
------------ --------- --------- --------- --------- --------- --
Agent from a local phone company entertaining a Visayan customer:
Customer: hillo! wala kasi yung bell ng pon namin??
Agent: Hindi naman po ba nabagsak yung phone?
Customer: Hende naman.
Agent: Kailan pa po ito nagsimula?
Customer: Ang alen?
Agent: Na hindi po nagri-ring yung phone?
Customer: Nagre-reng naman ah?!
Agent: Di ba sabi mo walang ring?
Customer: Hende! yong BELL! yong lestahan nong babayaran namin!!
Agent: aahhh... yung BILL?!
------------ --------- --------- --------- --------- -------
Technical Agent: To help you out with your concern, ma'am, let me just pull out my tool here, ok? (referring to a computer program used in call centers to address the customer's concerns)
Customer: Pull out your what now?
------------ --------- --------- --------- --------- ----
Tech Support: Okay, Bob, just type P on your keyboard?
Customer: What? Could you repeat that?
Tech Support: 'P' on your keyboard, Bob.
Customer: No way. I'm not going to do that.
------------ --------- --------- --------- --------- --------- -----
Agent: Sir, that is C for Cubao, Q for Quiapo.....
Customer: What is that?! I dont understand. I don't want to talk to you.
Agent: Who do you want to talk to?
Customer: I want to talk to the highest person.
Agent: My supervisor is not available as of the moment sir.
Customer: I said, I want to talk to the highest person.
Agent: Ok, you want to talk to the highest person?
Customer: Yes!
Agent: Do you want to talk to God?
Customer: what the f***! I'd rather talk to you.
------------ --------- --------- --------- --------- --------- ---
Irate Customer: F***k you!
Tech Support: Sir, we're not allowed to say "F***k you!" here...
------------ --------- --------- --------- --------- --------- -------
Agent: It's C as in CAT.
Customer: what?
Agent: C as in CAT. C-A-T as in meow meow...
------------ --------- --------- --------- --------- --------- --
Agent: Thank you for calling us, this is Candy, how may I help you?
Customer: What did you say your name was... Mandy?
Agent: No, sir, it's Candy.
Customer: Sorry, i can't hear ya... didja say Mandy?
Agent: It's Candy sir... Candy... as in Storck!
------------ --------- --------- --------- --------- --------- --
Agent: Alright, let me verify that... Was that a "G" as in golf?
Customer (with a different accent): NO! That was a "G" as! in GEBRA! (z as in zebra)
Oh, Gebra! like the one in the Goo?!
------------ --------- --------- --------- --------- -----
Agent: Yeah, sir....hello sir... are you there?
Customer: Yes, sorry. I'm still there.
------------ --------- --------- --------- --------- -
Agent: Ok, sir... do u have a PEN and a PENCIL ready?
Customer: What?!!
Agent: Oh, Im sorry, sir... i mean, do u have a PEN and a BALLPEN ready?
------------ --------- --------- --------- --------- --
Agent: I'd like to speak with Billy Thompson please?
Contact: He's not in. Would you like to leave a message in his voicemail?
Agent: Sure, SIGE..
------------ --------- -----
Tech support: We're going to perform a check disk to see if your hard drive has errors in it. Please type in C-H-K-D-S-K.
Customer: What is that again?
Tech Support: C-H-K-D-S-K. .. that is... C as in Charlie... H as in Harley... K as in Karly.. D as in Darley... S as in Sarley... and K as in Karly... got it?
Source: from Sulit forum
You should have seen me rolling on the floor as I was reading this.:happy0045::happy0045:
jocelasi
04/16/09, 06:43 PM
Nice jokes... thanks.
let me add to that, here are also some funnylines
1.I am a flexible and I am perseverance person (when asked to describe her personality)
2.I want to learn more English words. (when asked why he wanted to work in a call center). [Damn! Read the dictionary!]
3.Do you have any extra ordinary positions that I can take for granted (Roughly Translated: Meron po ba kayong ibang position na pwede ko'ng apply-an?)
4."Ten" (When asked to count from 1 to 40 to measure her articulation)
5."Kelan Po?" (When asked to count from 1 to 40 to measure her articulation)
6."I would choose IRATE CALLERS, Sir." (Answer to the question: If you will change the COLOR of the world, what would it be and why?)
7."I want to entertain and satisfy customers" (hmmm….interesting concept…so…what are you wearing right now?)
8."I want to expose myself to the customers." (Answer to why he wants to work in a call center") – Flasher ITO!
9."Is there an opening for a call center?" (Oh so you want to become a call center now huh?)
10."Hi. Good afternoon, my name is _____, and I'M a call center from the Philippines." (solohin ba)
11.Chocolates, boys with tongue pierce." (An applicants answer to the question: What are your weaknesses?"
12."I think Grade 3 and 4 students are very childish!" (Answer to the question: What do you think is the most difficult part of teaching Grade 3 and 4 students)
13."Haller???!!! ??? (knocks on the table) THE SALARY!" (Answer to Why do you want to work in a call center?)
14."I'm a married person, I have 2 children, the same boy"
15."It's a colorful world." (Describe the shirt you're wearing.)
16."It's a boomed industry." (So all agents are now dead, I guess)
17."I like to explore other people" (ay sus…maniac ka ano?)
18."I want to explore myself more." (Answer to why do you want to work in a call center. bagay sila ni #17...)
19."Hu u? How did you get my #? Text me back, huri. Send me load." (The audacity of an applicant can sometimes appall you.)
20."I was scheduled for an exam this morning….I wasn't able to make it…because I WAS TONSILITIS."
21."Hi Maam, do you have an opening." (Lokong to ah!)
22."I want to adventure into the graveyard…" (Langya, mahiilig ka sa patay!)
23."I would like to be a part of the graveyard…" (isa ka pa...thriller… thriller night)
24."Gd pm sir, im realy sri wen u call me I cnt hear clearly coz d raindrops of d rain is vry noisy. Rgrdng of wat u want 2 knw y u call me?" (A text message from an applicant)
25."Do you accept walking applicants?" (No, we prefer flying ones)
26.Interviewer: So you're an undergrad. What year are you in right now? Applicant: Oh I'm just here in the house. Interviewer: No, I asked you what year you're in. Applicant: Year? I'm 25 years old! ( Nagkakaintindihan tayo pare....)
27.Applicant: Agency ba to? Interviewer: No sir, head hunting firm. Applicant (turning to friend): Egg-hunting daw pare! (Happy Easter!)
28."In the middle of my study at Adamson, my father fortunately passed away." (FORTUNATELY? ??!!!)
29."Hello, i just want to inquire about the application resume that i planted in the computer..." (Ano ka, farmer?)
30."May inaantay ako na trabaho kaya gusto ko lang na may mapag LILIBINGAN." (Answer to the question "Why do you prefer a part-time job?" Tagalog na yun ha! Mahilig talaga kayo sa patay!)
Hello Peapie nice jokes :) may I remind you to translate the Tagalog words into English because some of our members are of different nationality and couldn't understand Tagalog. Thank you Peapie. Keep on posting :)
g0rge0us
04/17/09, 09:39 PM
I had a good laugh! :gud:
Hahahahah! :bowling_laugh:
myhope4me
04/18/09, 06:14 PM
this is really funny
ronzam2002
05/31/09, 03:12 PM
that was really funny! thank for posting this thread!
Call Center Bloopers
Telesales agent getting the customer's credit card info:
Agent: Can I have your expiration date, sir?
Customer: My what?!!
------------ --------- --------- --------- --------- ------
Telesales agent giving promo spiels:
Agent: You called at the right time, ma'am. We have a lot of freebies to give away, such as free installation, free equipment, and free DVD player. That's a great offer, di ba?
Customer: huh?!
------------ --------- --------- --------- --------- -
Agent verifying info from the customer:
Agent: Is that a P for Ping-Pong?
Customer: No, it's B.
Agent: Oh, B, like Bing-Bong...
------------ --------- --------- --------- --------- -------
Customer trying to return a defective product:
Customer: I need to return this defective sauna belt that you delivered yesterday.
Agent: For that concern, you can call our customer service at www.picustomerservi (http://www.picustomerservi) ce.com.
Customer: Call where??!!
------------ --------- --------- --------- --------
Agent answering a call:
Agent: Thank you for calling Dish Network Department, my name is Vince..... (sees that the number called by customer is for a different client-- a DirecTV dealer).
Customer: So, I called the wrong number then?
Agent: Let me transfer you to DirecTV please dont go.... (puts the customer on hold, and then)... Thank you for calling DirecTV Department, my name is Vince...
------------ --------- --------- --------- --------- ------
Agent wrapping up the sale:
Agent: Our INSTALLATORS will contact you within the next 24 hours to verify your installation schedules...
Customer: Uhm.... say what, now. Who's gonna call me?
Agent: The INSTALLATORS, sir.
------------ --------- --------- --------- --------- --------- --
Agent getting coupon code from customer:
Agent: Can I ask for the coupon code? It's a bunch of letters.
Customers: Like ABCs?
Agent: Yes.
Customer: Ok. ABCDEFG....
------------ --------- --------- --------- --------- --------
Agent giving the customer service web address:
Agent: It's P- as in Papa, I- as in India, C- as in costume, U- as in you, S- as in Sam, T- as in Tango, O.... Oscar...V- for Voy...
------------ --------- --------- --------- --------- --------- ----
Agent wrapping up the sale, trying to give the account info to customer:
Agent: I will now be giving you your account number and order confirmation number, do you have a PEN and BALLPEN with you?
------------ --------- --------- --------- --------- --------- ----
Agent trying to create urgency over the available promotion:
Agent: Are you sure you don't want to take advantage of me?
Customer: Say, what?
------------ --------- --------- --------- --------- --------- ----
Agent trying to upsell a warranty:
Agent: Here's an example: In California, a plane crashed into a customer's house, their dish was replaced, no questions asked!
------------ --------- --------- --------- --------- ------
Agent trying to upsell a TiVo to customer:
Agent: With a TiVo, you can do this and that, and you know, pretty much anything under the sun. Isn't that a great offer?
Customer: What?
------------ --------- --------- --------- --------- --------- --
Agent was asking the customer about the cost of his cable service:
Agent: How much are you paying with your current provider?
Customer: Well, I'm only paying $25.00 (--which is way cheaper than what the agent was offering)
Agent: (Surprised) Shet, magkano??!!
------------ --------- --------- --------- --------- ---
Agent getting customer's address:
Agent: Can I have your address, please?
Customer: It's twenyfurfif- ysavan newyaorkgh road (2457 New York Road)
Agent: Can you repeat that ulit?
------------ --------- --------- --------- --------- ---------
Agent asking the customer to be put on hold:
Tech Agent: Sir, Can I hold you for just a minute?
Customer: Sure, baby, go ahead!
------------ --------- --------- --------- --------- -------
Agent verifying correct spelling:
Agent: Is that a B as in boy, or a B as in Bravo?
Customer: ...uhmmm... how about B as in Boy?
------------ --------- --------- --------- --------- --------- --
Technical Agent giving customer support:
Agent: Is the ethernet cord connected?
Cust: Tha Hwhut??? (with Alabama accent)
Agent: Yung yellow cord kung nakakabit ba!
------------ --------- --------- --------- --------- --------- --
Agent from a local phone company entertaining a Visayan customer:
Customer: hillo! wala kasi yung bell ng pon namin??
Agent: Hindi naman po ba nabagsak yung phone?
Customer: Hende naman.
Agent: Kailan pa po ito nagsimula?
Customer: Ang alen?
Agent: Na hindi po nagri-ring yung phone?
Customer: Nagre-reng naman ah?!
Agent: Di ba sabi mo walang ring?
Customer: Hende! yong BELL! yong lestahan nong babayaran namin!!
Agent: aahhh... yung BILL?!
------------ --------- --------- --------- --------- -------
Technical Agent: To help you out with your concern, ma'am, let me just pull out my tool here, ok? (referring to a computer program used in call centers to address the customer's concerns)
Customer: Pull out your what now?
------------ --------- --------- --------- --------- ----
Tech Support: Okay, Bob, just type P on your keyboard?
Customer: What? Could you repeat that?
Tech Support: 'P' on your keyboard, Bob.
Customer: No way. I'm not going to do that.
------------ --------- --------- --------- --------- --------- -----
Agent: Sir, that is C for Cubao, Q for Quiapo.....
Customer: What is that?! I dont understand. I don't want to talk to you.
Agent: Who do you want to talk to?
Customer: I want to talk to the highest person.
Agent: My supervisor is not available as of the moment sir.
Customer: I said, I want to talk to the highest person.
Agent: Ok, you want to talk to the highest person?
Customer: Yes!
Agent: Do you want to talk to God?
Customer: what the f***! I'd rather talk to you.
------------ --------- --------- --------- --------- --------- ---
Irate Customer: F***k you!
Tech Support: Sir, we're not allowed to say "F***k you!" here...
------------ --------- --------- --------- --------- --------- -------
Agent: It's C as in CAT.
Customer: what?
Agent: C as in CAT. C-A-T as in meow meow...
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Agent: Thank you for calling us, this is Candy, how may I help you?
Customer: What did you say your name was... Mandy?
Agent: No, sir, it's Candy.
Customer: Sorry, i can't hear ya... didja say Mandy?
Agent: It's Candy sir... Candy... as in Storck!
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Agent: Alright, let me verify that... Was that a "G" as in golf?
Customer (with a different accent): NO! That was a "G" as! in GEBRA! (z as in zebra)
Oh, Gebra! like the one in the Goo?!
------------ --------- --------- --------- --------- -----
Agent: Yeah, sir....hello sir... are you there?
Customer: Yes, sorry. I'm still there.
------------ --------- --------- --------- --------- -
Agent: Ok, sir... do u have a PEN and a PENCIL ready?
Customer: What?!!
Agent: Oh, Im sorry, sir... i mean, do u have a PEN and a BALLPEN ready?
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Agent: I'd like to speak with Billy Thompson please?
Contact: He's not in. Would you like to leave a message in his voicemail?
Agent: Sure, SIGE..
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Tech support: We're going to perform a check disk to see if your hard drive has errors in it. Please type in C-H-K-D-S-K.
Customer: What is that again?
Tech Support: C-H-K-D-S-K. .. that is... C as in Charlie... H as in Harley... K as in Karly.. D as in Darley... S as in Sarley... and K as in Karly... got it?
Source: from Sulit forum
:glitterlol::yey:
heard from these agents that even in call centers,bloopers could happen at any time..... i've seen forums digging on this subject....
:cute3::cute3::cute3: :friendz::friendz::friendz:
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